Privacy Policy — pk71

Introduction

pk71 is Bangladesh's trusted online casino and sports betting platform. We are deeply committed to protecting the privacy and personal data of all users who visit or register on our platform. This Privacy Policy explains in detail what information we collect, why we collect it, how we use it, and the rights you have over your own data.

By accessing or using pk71, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users accessing our services from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

Information We Collect

pk71 collects several categories of personal information to provide you with a secure, seamless gaming and betting experience. The types of data we collect fall into three main categories: information you provide directly, data collected automatically through your use of our services, and information obtained from third-party sources where applicable.

Information You Provide Directly

• Full name, date of birth, and national ID or passport details for account verification (KYC)
• Email address and mobile phone number used to create and manage your account
• Residential address (district, division, or full address for compliance purposes)
• Payment information including bKash, Nagad, Rocket, Upay mobile wallet numbers, bank account references, and transaction histories
• Communications you send to our support team, including chat logs and submitted support tickets

Data Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on each section, click patterns, and referral source
• Gaming activity records including game sessions, bet amounts, win/loss history, and game preferences
• Cookies and similar tracking technologies (see our Cookies section below)

Data From Third Parties

• Identity verification data from KYC service providers we partner with to comply with anti-fraud requirements
• Payment processing data from our payment gateway partners including transaction status and reference codes
• Fraud prevention data from analytics and security service providers used to protect our platform and users

How We Use Your Information

The personal information collected by pk71 is used solely for legitimate purposes directly related to providing our services, maintaining platform security, and complying with applicable legal obligations. We do not sell, rent, or trade your personal data to any third party for marketing or commercial gain.

• To create and manage your pk71 account, including account verification and KYC compliance
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods
• To provide, improve, and personalise your gaming experience across cricket betting, slots, live casino, and crash games
• To detect, investigate, and prevent fraudulent transactions, unauthorised access, and other potentially illegal activities
• To send you transactional notifications, account alerts, security updates, and customer support responses
• To comply with legal obligations including record-keeping requirements and co-operation with lawful regulatory requests

Legal Basis for Processing

pk71 processes your personal data on the following legal grounds, each of which provides a clear and legitimate basis for our data handling activities:

• Contractual Necessity — Processing required to deliver the services you have registered for and agreed to under our Terms & Conditions
• Consent — Where you have explicitly opted in to receive marketing communications, promotional offers, or bonus notifications
• Legitimate Interests — Processing for fraud prevention, platform security, analytics, and improving our services where your rights and freedoms are not overridden
• Legal Obligation — Where processing is required to comply with applicable laws, regulatory directives, or court orders

Sharing Your Information

pk71 does not sell your personal information to third parties. We may, however, share specific categories of your data with trusted third-party partners where it is strictly necessary to operate our platform and deliver services to you. All third-party partners are contractually obligated to keep your data confidential and to use it only for the purposes for which it was shared.

• Payment processors and mobile wallet gateways (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to facilitate deposits and withdrawals
• Identity verification (KYC) service providers to validate your age, identity, and to meet anti-money-laundering requirements
• Analytics and security technology partners who help us maintain a safe, fair, and uninterrupted gaming environment
• Law enforcement, regulatory bodies, or courts when required by applicable law or in response to a valid legal process

Data Retention

pk71 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal obligations. For active accounts, we retain your data for the duration of your account's existence on our platform. Once an account is closed or deactivated, we will retain relevant records for a minimum of five years to comply with legal, audit, and regulatory requirements.

After the mandatory retention period has elapsed, personal data will be securely deleted or anonymised so that it can no longer be linked to any individual. Data that is purely anonymised and cannot be traced back to a person is no longer considered personal data under applicable standards and may be retained indefinitely for statistical or research purposes.

Cookies & Tracking Technologies

pk71 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure core functionality, and gain insights into how our services are used. Cookies are small text files stored on your device when you visit our website. They do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Essential Cookies — Required for the platform to function properly — managing your login session, maintaining account security, and enabling core features such as game loading and deposit processing
• Analytics Cookies — Help us understand how users navigate the platform, which games are most popular, and where technical improvements are needed — all data collected is aggregated and anonymised
• Preference Cookies — Remember your settings and preferences such as language selection and display options to provide a more consistent and personalised experience on return visits

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on pk71, including the ability to log in and process transactions.

Data Security

pk71 applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our platform employs SSL (Secure Socket Layer) encryption across all data transmission points — every interaction between your device and our servers is encrypted and protected against interception.

In addition to SSL encryption, we implement two-factor authentication (2FA) options for account access, enforce strong password policies, conduct regular security audits, and maintain strict internal access controls ensuring that only authorised staff can access sensitive user data on a need-to-know basis. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security. If you suspect any unauthorised access to your pk71 account, please contact our support team immediately at [email protected].

Your Privacy Rights

As a pk71 user, you have specific rights regarding your personal data. We are committed to honouring these rights and will respond to all verified requests within a reasonable timeframe. The following rights are available to you:

• Right of Access — request a copy of the personal data pk71 holds about you at any time
• Right to Rectification — request correction of any inaccurate or incomplete personal data we hold about you
• Right to Erasure — request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations
• Right to Restrict Processing — request that we limit how we use your data in certain circumstances, such as when you contest its accuracy
• Right to Data Portability — request a structured, machine-readable copy of your data where processing is based on your consent or a contract
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal

To exercise any of these rights, please contact us at [email protected] with the subject line 'Privacy Rights Request'. We will verify your identity before processing any request to protect your account security. We aim to respond to all requests within 30 days.

Third-Party Links & Services

Our platform may reference or integrate with third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) and payment partners. While we vet all our partners carefully, pk71 is not responsible for the privacy practices of any third-party service. Each third-party provider operates under its own privacy policy. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

Age Restriction & Minors

pk71 is strictly an adult platform. Our services are intended only for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered on our platform or provided personal data, we will immediately suspend the account and permanently delete all associated data.

Changes to This Privacy Policy

pk71 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or service offerings. When material changes are made, we will update the 'Last Updated' date at the top of this page. Where appropriate, we may also notify registered users via email or an in-platform notification.

Your continued use of pk71 following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue using our platform and may request deletion of your account and associated data by contacting our support team.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pk71 handles your personal data, our dedicated support team is ready to assist you. We are committed to responding to all privacy-related enquiries promptly and thoroughly.